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Shipping policy

All orders placed on business days before 2 pm will be shipped the same day the order is placed. Any orders after 2 pm will be shipped the following business day. Orders placed during weekends or official public holidays will be shipped the first following business day.

South africa:
Estimated shipping time is between 2-3 business days, depending on your location.

Our courier delivery is fast, efficient and to your door.

All orders abover R250 will receive free shipping (option to be selected on checkout).

Flatrate for anywhere in south-africa is only R99.00

If you are in an outlying/farm area and couriers struggle to find you, you can always select the pick-up from postnet option. Kindly remember to insert the postnet name and address nearest to you.

Please note that shipments cannot be delivered to post box addresses.

It is a door-to-door courier service and thus we need a physical address either of your workplace, or your home.

Please feel free to track your order once you have received your tracking number from our warehouse on the link provided.

Any queries regarding website orders can be emailed to info@kanzagifts.com

Shipping outside of south-africa.
Shipping options for outside of South Africa are available upon inquiry. We will calculate and advise you of the cost depending on your country / location. Please contact us to inquire.

Guarantee
For all expedited deliveries via courier, the courier is responsible for delivering the package on time. Certain circumstances can arise where the courier is unable to deliver expedites on time due to weather, remoteness of location, etc. All efforts will be made by Kanza Gifts to ensure that packages arrive on time as ordered, but we cannot guarantee delivery time.